Which term is used to describe a systematic approach that focuses on identifying and eliminating defects?

The term that best describes a systematic approach focused on identifying and eliminating defects is quality assurance. This concept is part of a wider framework that encompasses the processes and activities designed to ensure that the products or services delivered meet specified requirements and standards. Quality assurance emphasizes proactive measures, which include setting up processes that systematically evaluate and improve the quality of outputs, thereby minimizing defects.

Quality assurance strategies often involve continuous monitoring and improvement methodologies, providing organizations with a structure to enhance overall quality and operational efficiency. This proactive framework contrasts with approaches that might focus solely on identifying defects after they occur or managing processes without a specific emphasis on defect reduction.

In contrast, while defect prevention and defect detection both deal specifically with defects, they tend to be parts of the larger quality assurance framework rather than encompassing it entirely. Defect prevention aims to reduce the likelihood of defects occurring, while defect detection focuses on finding and addressing defects after they have occurred but before products reach the customer. Process management generally relates to overseeing and optimizing workflows within an organization and doesn’t inherently focus on defects or the quality of outputs. Therefore, quality assurance is the most comprehensive and fitting term in this context.