Which of the following refers to internet communication that is friendly and non-offensive?

The term that refers to friendly and non-offensive communication on the internet is netiquette. Netiquette encompasses the conventions and guidelines for appropriate and respectful behavior when interacting online. It emphasizes courteous and constructive exchanges, promoting a positive environment for discussions. Adhering to netiquette encourages users to communicate in ways that foster understanding and kindness, essential for maintaining harmony in online communities.

In contrast, spam involves sending unsolicited messages, often for advertising purposes, and does not align with the concept of friendly communication. Cyberbullying refers to the use of digital platforms to harass or intimidate someone, which clearly opposes the values behind friendly interactions. Trolling typically involves provoking or upsetting others by posting inflammatory or irrelevant content, which is also contrary to non-offensive communication. Netiquette stands out as the guideline that fundamentally promotes positive online interactions.