Which of the following defines an informal organization?

An informal organization is best defined as an interlocking social structure among workers. This refers to the network of personal relationships and social interactions that occur outside of formal organizational structures. These relationships can include friendships, alliances, and informal communication pathways that facilitate collaboration and information flow among employees.

In an informal organization, individuals may connect based on shared interests, work experiences, or social interactions rather than through officially designated roles or hierarchies. This type of organization often helps to promote a more cohesive work environment, as it encourages open communication and collaboration that might not occur in a strictly formal setting.

The other options point towards aspects of formal structures and processes. A formal structure of hierarchy outlines how authority and responsibilities are distributed within an organization. A designated framework for communication establishes official channels and protocols for information exchange. A documented process for team collaboration refers to predetermined methods and strategies for teamwork. While these elements are important for organizational efficiency, they are not indicative of the informal relationships that define the informal organization.