What is the primary purpose of establishing a 'Chain of Command' in an organization?

The primary purpose of establishing a 'Chain of Command' in an organization is to define the order of authority within the organization. This hierarchy clarifies who is responsible for decision-making and reporting relationships, ensuring that tasks are directed and managed efficiently. It establishes a clear path for communication, allowing employees to understand whom to report to and who has the authority to make decisions.

A clearly defined chain of command is essential for effective management and helps streamline operations. It ensures that instructions are conveyed from higher levels of authority to lower levels, facilitating effective leadership, accountability, and coherence in achieving organizational goals. This structure also aids in conflict resolution, as it delineates authority and responsibilities, guiding how to address workplace issues.