What is the management process that ensures that a business accomplishes its goals called?

The process that ensures a business accomplishes its goals is known as controlling. This management function involves monitoring the organization's performance, comparing it to established standards or goals, and making necessary adjustments to ensure that objectives are met. Through controlling, managers assess whether the desired outcomes are being achieved and identify areas for improvement. It typically includes setting performance standards, measuring actual performance, and taking corrective actions if there are discrepancies.

While the other choices represent essential components of management—planning involves defining goals and developing strategies to achieve them, leading focuses on motivating and directing people, and organizing pertains to structuring resources and tasks—controlling is specifically concerned with the ongoing assessment and adjustment needed to reach the established objectives.