What does zero defects aim to achieve in a production process?

Zero defects is a quality management concept that focuses on eliminating defects or errors in the production process. The goal is to ensure that every product meets the required quality standards without any mistakes occurring during manufacturing. By striving for zero defects, organizations aim to achieve a level of flawless execution that not only enhances product quality but also reduces the need for rework, scrap, or returns, ultimately leading to a more efficient production process.

This principle emphasizes a proactive approach to quality control, encouraging teams to identify and address potential issues before they result in defects. As a result, the practice can contribute significantly to overall operational efficiency and customer satisfaction, as the end products are reliably high-quality.