What does the term "expression" refer to in a business context?

In a business context, the term "expression" often refers to the way an individual's facial features or body language communicate thoughts, feelings, or emotions. This is significant in various aspects of business, particularly in areas like negotiations, interviews, and interpersonal communication, where non-verbal cues can greatly influence how messages are perceived and understood.

Understanding expression is crucial for effectively reading situations and interacting with others, as the emotions conveyed through expressions can provide insight into a person's attitude or reaction to specific topics or discussions. For instance, in a meeting, a person's expression may reveal agreement, confusion, or disagreement, all of which can guide the course of the conversation.

The other options, while relevant in their own respects, do not align as closely with the specific definition of "expression." For example, qualifications, vision statements, and financial summaries hold distinct meanings in a business setting that do not focus on the communicative aspect influenced by non-verbal signals.