What does 'Chain of Command' describe in an organization?

Prepare yourself for the TSA Business Management Exam. Engage with flashcards and comprehensive multiple-choice questions, each supplemented with hints and explanations. Ace your test!

'Chain of Command' describes the hierarchy of authority and decision-making within an organization. This concept outlines how power and responsibility are structured, indicating who reports to whom and the levels of authority that exist in a company. In a well-defined chain of command, each employee knows their supervisor and the decision-making processes that flow from the top management down to lower levels. This structure is crucial for maintaining order and efficiency within the organization, as it delineates which individuals are responsible for specific tasks and who has the authority to make decisions regarding those tasks.

The other options focus on different aspects of organizational dynamics. The flow of communication between departments relates more to how information is shared and does not specifically pinpoint authority. Employee training and development is about enhancing skills and knowledge but does not directly correlate to the command structure of authority. Conflict resolution strategies pertain to how disagreements are addressed within teams, which is a separate function from the organizational hierarchy. Thus, the hierarchy of authority is the core concept of the 'Chain of Command.'

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